The Support Services Domain defines the set of cross-functional capabilities that can be leveraged independent of Service Domain objective and / or mission.
- Collaboration Defines the set of capabilities that allow for the concurrent, simultaneous communication and sharing of content, schedules, messages and ideas within an organization.
- Communication Defines the set of capabilities that support the transmission of data, messages and information in multiple formats and protocols.
- Forms Management Defines the set of capabilities that support the creation, modification and usage of physical or electronic documents used to capture information within the business cycle.
- Search Defines the set of capabilities that support the probing and lookup of specific data from a data source.
- Security Management Defines the set of capabilities that support the protection of an organization’s hardware/software and related assets.
- Systems Management Defines the set of capabilities that support the administration and upkeep of an organization’s technology assets, including the hardware, software, infrastructure, licenses and components that comprise those assets.
