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Disaster Management Performance Measures - Category View

Disaster Management helps citizens and members of the emergency management community at the local, tribal, state, and Federal levels by improving public safety response through more effective and efficient interoperable data communications and serves as a unified point of access to disaster preparedness, mitigation, response and recovery information.

There are 60,000 law enforcement, fire and emergency medical service (EMS) agencies nationwide.


ADOPTION/PARTICIPATION
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of COGS (Collaborative Operations Groups) in DMIS 2,024 As of 12/07 2,313 2,523 Positive Growth
2,018 As of 8/07      
2,007 As of 3/07
1,850 As of 9/06
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of first responders trained to use DMIS tools 5,060 As of 12/07 6,244 6,811 Positive Growth
5,045 As of 8/07      
5,020 As of 3/07
4,625 As of 9/06

A majority of the training is train-the-trainer, so this measure is updated based on a fixed percentage estimated based on the number of COGS.

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of U.S. counties leveraging DMIS tools 27% As of 12/07 Not Available Not Available Not Available
25% As of 4/07

805 out of 3,225 counties are leveraging DMIS tools.

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of data messaging standards adopted by the major vendors of emergency management tools facilitated by Disaster Management 2 As of 12/07 2 4 Not Available
2 As of 4/07

Data Messaging Standards are Extensible Markup Language (XML), the universal format for structured documents and data on the Web.


USAGE
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of active Disaster Management Interoperability Services (DMIS) software users 49% As of 12/07 59% 69% Positive Growth
48% As of 3/07
49% As of 11/06

483 out of a total of 1013 DMIS operating groups are active. An active operating group is one who has used the site at least 5 times over the last 12 months.

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of registered users to Disasterhelp.gov 98,530 As of 12/07 Not Applicable 95,049 Positive Growth
86,408 As of 8/07      
71,443 As of 3/07
70,432 As of 11/06

CUSTOMER SATISFACTION

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
Customer satisfaction Not Available Not Available Not Available Available Q3 FY08 Available Q3 FY08

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